Guides on Google reviews, from people who handle removals every day

22 October 20263 min read

No, and no workaround does it either. What Google actually allows, what happens to your reviews if you close the profile, and the three levers that work instead.

19 October 20263 min read

Five-star reviews vanishing, a counter dropping with no explanation: it is not a bug. How Google’s filters decide, and the practices that trigger removals.

15 October 20263 min read

Two one-star reviews, two different effects on the displayed rating. How Google computes the average, why small profiles are the most exposed, and what that changes in your priorities.

12 October 20263 min read

The best defence against a bad review is volume. The right moment to ask, the channels that work, what is prohibited, and a request script that bothers nobody.

8 October 20263 min read

A review from an ex-employee is a conflict of interest under Google’s policies, so it can be removed. But you have to prove it. How to build the file, what to reply publicly, and what never to do.

5 October 20263 min read

A competitor who gives you one star breaks Google’s rules, but never signs their name. The signals that give a competitor review away, how to build the case, and the mistakes that sink it.

1 October 20264 min read

When Google’s rules are not enough, the law takes over. Defamation, insult, disparagement, the French LCEN, the EU DSA: what each notion covers, who to address, and what an effective formal notice looks like.

28 September 20263 min read

"Refund me or I’ll give you one star." That message is a crime, not a negotiation. How to react, what to keep, and how to turn the threat into a removal case.

24 September 20263 min read

Not all negative reviews are equal. A simple method to sort, in twenty minutes, what is a problem to fix, a reply to write, or a report to file.

20 September 20267 min read

A good public reply reassures more customers than the review scares away. The rules of a reply that holds up, then forty short templates to adapt: delays, price, mistakes, fake reviews, ex-employees, extortion.